How can we help?

A profile is built through a guided, step-by-step form covering family and background, birth details, education and work, lifestyle, and photos. You can stop at any point and your progress is saved as a draft.

One account can hold several profiles, so a parent managing a search for more than one child does not need more than one login.

Instead of typing everything, you can paste the text of a biodata you already have, or attach a screenshot or PDF. The details are read out of it and used to fill the profile form, which you then check and correct before anything is saved.

To read your biodata we send it to a specialist text-and-image processing provider working on our behalf. That is why we ask for your permission first, and why you can say no. Nothing is sent unless you have agreed.

• check_circle It is entirely optional. You can always fill the form in yourself instead.
• check_circle You review every field before the profile is created. Nothing is published automatically.
• check_circle Phone numbers, email addresses and identity numbers such as Aadhaar, PAN, passport and bank account numbers are replaced in pasted text before it is sent. A number written in an unusual way, such as in words, may not be caught, so it is best to leave identity numbers out. Your own phone number and email are put back into the form afterwards.
• check_circle If you attach a photo or a PDF, it is sent as it is, apart from location data stored in photos. Before uploading, cover or crop out photos of people and any identity numbers you would rather not share.
• check_circle The details read from your biodata are kept, encrypted, until you delete the import or your account. The text and files you upload are not stored.
• check_circle You can currently import a biodata 2 times in any 7 days and 10 times in any 30 days, with up to 5 files and PDFs of at most 3 pages. An import that fails because of a problem on our side does not count.

A profile can be verified by email, by mobile one-time code, and by Aadhaar offline eKYC, which is the government-authorised route. A profile earns its verified badge after clearing at least two of the three. Aadhaar confirms identity and nothing else.

Phone numbers and email addresses stay hidden until both sides have completed Aadhaar verification. If a contact looks masked, that is working as intended, not a fault.

• check_circle Every profile carries a Report button. Choose a category and a reason, and add a description if you want to. Our team reviews each report.
• check_circle You can hide any profile permanently, and it will not appear in your matches again.
• check_circle The app includes a full safety section: real scam messages seen on Indian matrimonial sites, the red flags worth walking away from, how to meet safely the first time, and guidance for parents and for women.

There is no messaging inside Mafimo, on purpose. No stranger can reach an inbox, because there is no inbox. Once both sides are verified you talk on your own phone, on your own terms.

Mafimo is a matrimonial service for adults, with a minimum age of 21. Child sexual abuse and exploitation are absolutely prohibited. We remove such content, permanently close the accounts responsible, and report to the authorities.

If you believe a profile belongs to someone under 21, or you have any concern about a child, report the profile in the app and email protect@mafimo.com. You do not need an account to email us.

Our full standards, including how we prevent abuse and what happens after a report, are published at https://mafimo.com/child-safety.

• check_circle Permissions are asked for one purpose at a time, and you can review or withdraw any of them from Privacy settings.
• check_circle You can export everything we hold about you as a file, whenever you want it.
• check_circle Contact sync is off until you turn it on. Your contacts are used only to find people you both know, are never shown to anyone as a list, and are never sold.

Our privacy policy explains what is collected and why, and how long it is kept. Read it at https://mafimo.com/privacy.

Mafimo is operated by Applantic.AI, a product of Applantic Technology Labs (OPC) Private Limited. You can delete your account and all of its data from inside the app at any time.

1. Open Mafimo and sign in.
2. Go to Account, then Settings.
3. Choose Delete Account.
4. Confirm when you are asked to.

Your profiles are hidden from other people straight away. Everything is then permanently deleted after 30 days: your account, every candidate profile you created, your family records, your photos, your saved preferences, your shortlists, and your synced contacts.

You have 30 days to change your mind. Sign in again during that time and you can cancel the deletion and keep everything. After 30 days it cannot be undone.

Some records are kept longer where the law requires it, such as transaction and security logs. If you can no longer sign in, write to protect@mafimo.com from the email address on the account and we will delete it for you.

If you want to remove something specific rather than close your account, each of these can be deleted on its own from inside the app.

• check_circle A candidate profile you created, including its photos. Account, then the profile, then Delete. Removed permanently after 30 days, and you can cancel during that time.
• check_circle Your family record, or an individual family member.
• check_circle A profile share link. Revoke it and it stops working immediately.
• check_circle Any permission you have given, from Privacy settings. Withdrawing one stops that use of your data.
• check_circle Photos on a profile, which can be removed individually.

You can also export everything we hold about you from Privacy settings, before deleting anything. To close your account entirely, see the steps at https://mafimo.com/account/delete.

Contacts you have synced cannot be removed on their own. Deleting your account removes them. If you need them cleared sooner, write to us and we will do it.

Nothing inside Mafimo costs money. There is no premium tier, no unlock button and no fee to see a contact. Mafimo is supported by advertising, and you can choose whether those ads are personalised.

Because nothing here ever costs money, anyone asking you to pay "for Mafimo" is not from us. Please report them.

The whole app, not only the menus, works in English, Marathi, Hindi, Gujarati, Telugu, Malayalam, Bengali, Tamil and Kannada. You can change language at any time from settings, and there is a dark theme if you prefer it.